Shipping policy

At Surplus Mirabel, we strive to provide you with the best online shopping experience possible, including fast and reliable shipping.

1. Order Processing Times

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order and payment confirmation. You will receive a notification email once your order has shipped.

2. Delivery Times

Delivery times vary depending on the shipping destination. Standard shipping within Canada: 3 to 7 business days. Express shipping within Canada: 1 to 3 business days.

3. Shipping Costs

Free shipping on Canadian orders over $150.

4. International Shipping

We ship internationally. Additional fees may apply.

5. Order Tracking

A tracking link will be sent to you by email once your order has shipped.

6. Missing or Damaged Items

Contact us at info@surplusmirabel.com within 48 hours of receiving your order if it is incomplete or damaged.