Refund policy

Return Period

Returns or exchanges are accepted within 14 days of receiving your order.

Eligibility Requirements

To be eligible for a return or exchange, the item must:

  • Be in original condition, unworn, unwashed, and unaltered
  • Have all original tags attached
  • Be returned in its original packaging in perfect condition.

Return Process

Please contact us at info@surplusmirabel.com or 450-419-5244 before returning any item to receive a return authorization and instructions.

Refunds and Store Credit

Refunds are only issued for regular-priced items. Discounted items are only eligible for store credit.

Final Sale Items

Items marked as "final sale" are not eligible for returns or exchanges.

Return Shipping

Return shipping costs are the responsibility of the customer, except in cases of defective items or our error.